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With a Third of Sales Now from Web, Land's End Closes Call Center

In a sign of the times, Lands' End will close one of its call centers, according to Internet Retailer, reflecting the higher percentage of its business that is now transacted purely online. Web sales have increased to about $511 million out of Lands' End's $1.6 billion of revenue in 2004.

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With a Third of Sales Now from Web, Land's End Closes Call Center

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