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Web Search Most Efficient for Customer Acquisition

Internet search is the most efficient marketing channel for customer acquisition, more than twice as efficient as yellow pages, which is next best, according to a Piper Jaffray study of five channels.

The cost per acquisition for search is on average $8.50, according to the report, "The New eCommerce Decade: The Age of Micro Targeting," released earlier this month, reports Internet Retailer. Yellow Pages was the second-most efficient channel at $20 per customer acquisition, followed by online display ads at $50, email at $60, and direct mail at $70.

The study also found that because of the growth of local search, the number of online advertisers could reach 2-4 million over the next five years from the current 700,000.

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