Internet Retailer: Virtually all small businesses report growth as the result of a web site
A company that sells website and hosting services reported finding that its study measuring small business return on investment showed almost universal and very large profitability increases for those established small businesses starting a website. C I Host's survey of 5,000 small businesses showed 99 percent of the firms reported adding new customers as a result of starting an internet presence. 60 percent reported improving their competitive position, and just more than half said the net brought in more sales than their sales force did alone.