Internet Retailer: Keynote to acquire Vividence Corp

Keynote, famed as the maker of website performance measurement tools that report how terrible major e-commerce firm sites do each Christmas season, purchased Vividence, the online customer research tool maker. Keynote previously acquired two other online research firms: Enviz and NetRaker. Keynote will pay $20 million in cash with a possible additional $6 million in performance-oriented payments.