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Google Enterprise Adds Salesforce Support, Internal Search Comparison Features


Side-by-Side search

Google has made two additions to its Enterprise Search service, dedicated to making the process of searching more efficient for businesses:

Side-by-Side enables employees to test and rate results from two different search queries on the same body of data, the better to gauge which yielded the best results.

For example, in the image at left, an admin has set up two different search configurations for the keyword [Google]. Employees vote on their preferred results (A or B), equipping the administrator to choose and implement the right search option for the company.

The GSA connector has also been updated and now features support for Salesforce data, enabling users to search and give employees access to certain aspects of internal Salesforce they need in search results.

In general, connectors integrate data from various files and content systems — such as Documentum, FileNet and SharePoint — so an employee running an intranet search can sift through all relevant internal material to find the data s/he needs.

"Enterprise search is about the fundamentals: organizing information so that people can do their jobs more easily," The Google Blog wrote. Those inclined can download Side-by-Side and other tools at Google Enterprise Labs.

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