MarketingVOX: The Voice of Online Marketing | MEDIA KIT | NEWS TIPS

Forrester: 'Social Technographics' a Prerequisite for Social Strategy

Before brands and online publishers attempt to deploy social technologies, they must understand their target audience - specifically its social "technographic" make-up - and only then create a social-computing strategy, according to a just-released a Forrester Research report titled "Social Technographics: Mapping Participation in Activities Forms the Foundation of a Social Strategy."

The term refers to the levels of audience participation in social computing rather than specific technology adoption, writes the report's lead author, Charlene Li (via MarketingCharts).

Forrester groups users into six participation categories, using a ladder metaphor, with "Inactives" at the bottom rung and "Creators" at the topmost rung.

Not surprisingly, the Inactives constitute the majority (52%) of US adult online consumers - followed by, in ascending hierarchical order, Spectators (33%), Joiners (19%), Collectors (15%), Critics (19%) and Creators (13%).

forrester-technographics-ladder.gif

The report also provides guidance on how companies can create strategies using Social Technographics, Li writes - for one, to help figure out which social strategies to deploy first, and how to help users ascend the ladder toward higher levels of engagement.

More details at MarketingCharts.

Related Topics

online ad market
pearls of wisdom
research & stats
demographics
weblog marketing
ad buying & planning
broadband
computers & tech
ad targeting
syndication & RSS

Search

sponsor
E-Mail This Story email this story «
Related stories:

Subscribe to MarketingVOX|News

MARKETING JOBS