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Travel

Articles and advice about Internet marketing in the travel industry.

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JetBlue Adds Personalized, Navigation-friendly Features in Mobile App

JetBlue Airways has redesigned its e-commerce and m-commerce sites with the specific goal of making it easier for travelers to book a flight—the travel industry’s retail equivalent of an easy payment process. JetBlue also added such features as maps to airports and information about driving conditions, Internet Retailer reports. "We're an 11-year-old compan  [...]

Intrusive or Clever? Digital Ads Find Their Way Onto Photographs

Digital marketers have become adept at incorporating ads in online content of all kinds. One piece of web real estate left relatively alone has been the photograph. That will likely change with Vibrant Media's acquisition of Image Space Media. One of the goal's of this deal is to push this ad format, according to the Media Decoder blog.  "We believe that the user goes to the Web to be   [...]

Hotels Push Back Against TripAdvisor's Red Flag Feature

The owner of a hotel in the U.K. has started defamation proceedings against TripAdvisor, requesting the site disclose how it came to determine that the listing of its site warranted a “red flag.” TripAdvisor uses these to mark when it believes a hotel has interfered with traveler reviews. This is not the first complaint the site has received in this country, accordi  [...]

Flash Sales Move to Travel Sector

The flash sale model is moving to the travel sector, with Cruise price comparison website CruiseCompare teaming up with Cheapflights to launch a cruise flash sales on its site. The deals are available for seven days with savings of up to 50% being offered to members of the site on a range of cruises, according to Travolution. Another example is Travel  [...]

Hilton Targets Airport Gate Information Display for Ad Space

Airports are a prime destination for business travelers - and of course, business traveler marketers. Increasingly, advertisers and airport authorities are coming up with ever more creative venues to target this group. The latest example is provided by Hilton Garden Inn, which has begun using airline gate information displays, according to the New York Times' Media Decoder blog.   [...]

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Not the Boogeyman Competitors Envisioned, Google Travel Search Launches

The online travel industry threw everything it had to stop Google's proposed $700 million acquisition of ITA Software. ITA Software provides airline travel software used by most major airlines and travel sites such as Hotwire, Kayak, Orbitz and Microsoft's Bing. If Google acquired it, these companies maintained, it would be able to manipulate and dominate the online air travel market especially  [...]

Top News: Yahoo, Microsoft, AOL's ad plan | Walmart acquires OnRiot | Windows 8

Online Ad Market: Yahoo, AOL, Microsoft band together for ad plan. Walmart acquires OneRiot. Outsourcing license frenzy   [...]

New Tactics to Try Against Faked Online Reviews

A glowing - and genuine - customer review on a site is worth a lot to a online merchant or service provider. Some six in 10 (59%) online shoppers say user-generated customer product reviews have a significant or good impact on their buying behavior, according to a study from the e-tailing group and PowerReviews. A cottage industry, however, has sprung up in which people   [...]

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Hotels Push Their Online Ad Tactics

Formic Media recently ran a campaign to test out Google's new offering, AdWords Express. It was for Heathman Lodge, a resort in Vancouver, Wash, Information Week reports. Formic was interested in seeing whether the automated platform could earn a return on the ad buy, (the answer is yes), but the hospitality industry took note as well. It is likely no accident tha  [...]

How to: Mine data for new travel products | Respond to travelers' online critiques

How to Mine Data for New Travel Products The travel industry spends millions each year on developing products and services, eyefortravel writes. It recently conducted a survey in which 28% of those polled said its lack of knowledge on the proper data sources is holding product development back. Some of the best sources, though, are the obvious ones, according t  [...]

Google Steps Further into Travel Search with Hotel Finder

With its contentious ITA Software acquisition finally approved by the Department of Justice, Google apparently feels it is able to make further inroads into one of the most popular vertical search markets: travel. It has launched Hotel Finder, a new experimental search tool designed to find "that perfect hotel."   [...]

Hilton Campaign Borrows Twitter Shorthand to Make Its Point

Hilton Garden Inn has launched a new integrated advertising campaign that makes a point of using Twitter and social media shorthand in its messaging. The campaign, which will be a mix of traditional and nontraditional media including a social element, comes as hotels in general and Hilton in particular is seeking to reposition its image with business travelers.   [...]

Marketing Data RoundUp: Measurement top marketing bottleneck | Q1 online retail spending up 12%

Measurement Top Marketing Bottleneck Measurement, analysis and learning is the most frequently cited bottleneck affecting marketers, according to a study conducted in Q4 2010 by Unica. The study finds that 57% of North American and European marketers consider measurement, analysis and learning to be a bottleneck. Measurement, analysis and learning is followed by two technology-rel  [...]

Top News: Facebook reaches deal with Baidu | RIM eyes rebound | Paypal about to get trounced by Facebook, Square | Creative suite gets subscriptions

Online Ad Market: Ad spending set to rise. Internet to become second biggest ad medium by 2013, says ZenithOptimedia. Social Media: Facebook   [...]

Top News: Google, government near deal on ITA Software | Facebook won't be ecommerce powerhouse | Official LinkedIn app hits Android | Time Warner, Viacom head to court over iPad

Travel: Google, U.S. near accord on travel deal. Expedia to spin off TripAdvisor. Branding: Gap   [...]

Spotting An Opening in Travel Search, Rome2Rio Dives In

If you are seeking the best airfare between say, Los Angeles and New York there are any number of aggregation or meta-engine travel fare sites to consult. But what if you are looking for an alternative mode of travel? Until now the options have been limited. Recognizing this gap in what is otherwise a very profitable search vertical, a new site, Rome2Rio has launched. Developed by two former Microsoft employees,   [...]

Top News: Financial Times won't give up subscriber data to Apple | Android developers say fragmentation is a problem | Hulu Plus exceeds 1M subscribers | FTC may be investigating Google | AA list fares again in Expedia, Hotwire

Mobile Marketing: FT won't give up subscriber relationship to Apple. 87 percent of Android developers say fragmentation a problem. Mobile Computing: Developer   [...]

Mobile Ad Opportunities in Travel Industry Grow Along with Technology

The number of mobile barcoded boarding passes issued by the global airline industry is expected to grow from 280 million this year to 480 million in 2013, according to a new whitepaper from Juniper Research. (via MarketingCharts). In short, the global airline industry is expected to increase the number of mobile boarding passes it issues by 71% in the next two years. Fo  [...]

Conventions and Meetings Want New Ad Technologies Too

Location-based marketing and augmented realty are not necessarily ad technologies immediately associated with conventions and meetings. That, however, is changing as some companies try out these targeting technologies, with successful results. The Chicago Convention & Tourism Bureau, for example, first moved into location-based marketing through the social gaming platform SCVNGR last September, Harvey John Morris, director of the bureau’s Digital Marketing & Social Media div  [...]

Bing Expands Travel Vertical with Kayak

Microsoft's Bing has signed an agreement with the popular travel search site Kayak in which the travel site will provide Bing users with flight search and pricing data. It follows a small update Bing made last week to its travel offering, ReadWriteWeb noted: users who type the phrase "fly   [...]

Top News: Online providers of targeted ads rake in funding | HuffPo to try out AOL ad formats | Who is lifting display ads? | Digital marketers earn more than traditional counterparts |

Online Ad Market: Online trackers rake in funding despite growing concern about technology. Ad Technologies: AOL's first big change for Huffington Post: bigger ads from Project Devil. Display ads get lift fr  [...]

Top News: Google penalizes Overstock for search | Prepping for the Oscars | Microsoft to release Kinect SDK | No Facebook mobile ad platform - yet

Search: Google penalizes Overstock for search tactics. 5 assumptions about social search. Oscars Marketing: For Oscars apps, it's all   [...]

Boarding Passes: Another Variation of Online Ads

Ryanair is partnering with London-based Ink to sell ads on the one piece of paper that no traveler can afford to overlook: a boarding pass. The strategy, described in the Wall Street Journal, borrows from current travel advertising techniques in that the travelers is targeted based on his or her route an  [...]

Online Travel Gets Uglier and Uglier. Too Bad Travel Search is So Misunderstood

Expedia is pulling no punches after American Airlines decided to change the way it conducts business online. Not liking several of the changes the airline has implemented, Expedia has made it harder to find flights on its site, according to Business Insider. The trouble began earlier this year when American's contract with rival online travel aggregator Orbitz expired. The airline decided  [...]

Marketing Data RoundUp: Email marketing still tops | Unless it is the travel industry where social media rules

Email Still Tops with Marketing Execs This year 60% of respondents to a survey conducted at the worldwide digital marketing conference ad:Tech by EPiServer said they realized the highest return on investment from email and the company website. Furthermore those same channels were at the top the list for future investment among  [...]