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Personalization

Articles and advice about one-to-one marketing, customized content, real-time targeting and other forms of online personalization.

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To narrow down your selection of articles, click on the "AND" or "NOT" next to any of the categories below. Say you’re currently browsing entries in category "A", you can then drill down into entries that belong both to category A and another category, or belong to category A but not another category. For instance, you could list entries about demographics in the automotive sector, or entries about email marketing that are not about spam. Numbers in the columns below indicate how many entries the selected operation will narrow your query to. You can combine multiple intersection and exclusion criteria to further limit the number of entries.


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Top News: Verizon iPhone is here | Yahoo preps for digital newsstand | Apple TV aims at Xbox? | How did Wordpress win?

Verizon iPhone: Verizon iPhone launch greeted by small crowds. Piper thinks Android  [...]

Top News: Super Bowl ads | AOL buys HuffPo | Yahoo moves to personalized content | Android 2.4 already?

Super Bowl: Wireless players spar in Super Bowl ads. Xoom, Groupon and Bieber - the web's Super ad attack. Save the money: Groupon’s Super Bowl ads may   [...]

Industry Buzz & News: 5/26/10

Online Ad Market: Ad spending rebounded in Q1 for first gain in two years. Ad Agencies & Departments: Microsoft ready to reorganize marketing. Search: Google lets users   [...]

Industry Buzz & News: 5/25/10

Online Ad Market: Yahoo looks to direct mail partner to help it crack local ad markets. Google transparency on sharing revenues as clear as mud. Social Media: Can AOL   [...]

Industry Buzz & News: 5/24/10

Social Media: FarmVille creator Zynga moves into real-world branding. Twitter cuts cord on third-party ad networks. Yahoo allies with Nokia on maps. Can location-based services   [...]

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Industry Buzz & News: 5/21/10

Ad Technologies: Google's WebM draws praise, critiques. AdWords introduces click-to-call ads for mobile content and apps. Ad Agencies: Gannett   [...]

My Favorite Online Marketing Tool

Every week, it seems, vendors introduce new tools for online marketing - from analytics applications to email marketing suites to online video tools. The constant onslaught got us at MarketingVOX thinking: of all these offerings, which do marketers like the best? We asked around and following are the results of our informal survey. Onl  [...]

Industry Buzz & News: 5/13/10

Online Ad Market: Q1 online ad spending drops from highest point. Ad Agencies: Mobile agencies look beyond apps as market evolves. So your agency just got acquired. Now what? Email Marketing: 7 B2B   [...]

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Industry Buzz & News: 5/12/10

Agencies: Ad.ly raises money, hires CEO. Social Media: Twitter tests business toolkit. CoTweet vs. HootSuite:   [...]

Industry Buzz & News: 5/10/10

Online Ad Market: Citysearch plans reputation management product. Campaigns & Creatives: Concert promoters embrace new media for fan services. Privacy:  [...]

A Twitter Guide to Handling Anything Your Customers Throw at You

There are a lot of examples of companies that handle the unexpected well on Twitter; there are just as many, if not more, of companies that didn't.  Don't be in that latter group. Following is a quick guide to handling the worst of what your customer  [...]

Some Retail Sites More Social Than Others

There are a growing number of retail sites that cater to the truly socially-inclined shopper. These include Kaboodle, ShopWiki, ThisNext and Giantner - all of which approach the market in a slightly different fashion, writes Entrepreneur magazine. Their end goal, though, is to bring together online shopp  [...]

Facebook, Twitter Post Strong March Growth

Facebook and Twitter clearly surpassed all other major social networks in US year-over-year growth during March 2010, according to data from The Nielsen Company. In March 2010, Facebook reported 117.1 million unique US users at home and work. This represented 69% year-over-year growth from 69.1 million unique US users in March 2009,   [...]

Industry Buzz & News: 5/06/10

Legal/Regulatory: New U.S. push to regulate internet access. Campaigns & Creative: Yahoo's new ad isn't bad but it's still a waste of $80 million. Staples keeps customer  [...]

Top March Websites Indicate Spring's Arrival

Increased consumer interest in website categories including home improvement, baseball and theme parks indicated that consumers were preparing for the arrival of spring in March 2010, according to Compete. Home Improvement Every spring, there is typically a spike in home improvement-related traffic online. March 2010 followed this trend. Home improvement sites Bedbathandbeyond.com (5,058,487 unique visitors), l  [...]

Industry Buzz & News: 5/04/10

Search: Google invests in firm that tries to predict the future. Ad Technologies: Consolidation predicted for ad technology sector in 2010. Social Media: Twitter set to   [...]

Is it Really Worthwhile to Market on Twitter?

A new study by Edison Research provides a complex and multi-layered picture of Twitter - along with some interesting data points that suggest it may not be worthwhile for some companies to focus their online marketing efforts on the micro-blogging site. This, of course, contradicts other studies - at least about social media, not necessarily Twitter - as well as what has become conventional wisdom on how to advance a brand.   [...]

Industry Buzz & News: 5/03/10

Big Brands: A lost iPhone shows Apple's churlish side. Privacy: Online ads tracking capabilities curtailed by privacy concerns, says study. Agencies and Ad Departments: AOL: Premium   [...]

Industry Buzz & News: 4/22/10

Online Ad Market: Google partners with Bazaarvoice, brings consumer ratings to product searches and ads. Apple corners in-app ad market with changes to developer agreement. Ad Targeting: ShareThis unveils display ad targeting  [...]

Industry Buzz & News: 4/16/10

Online Ad Market: Rethinking deals in the online ad space. Google's profit jumps 37%. Measurements & Analytics: Nielsen partners with Bazaarv  [...]

Capturing A Fan's Valuation - But Minus the Crucial Engagement Factor

How much is Starbucks' 6.5 million fan base is worth? $23.4 million in media annually, or broken down to a per capita number, $3.60. So says Vitrue, which which has developed a way to value Facebook fans. According to its research, a Facebook Page with one million fans is worth a minimum of $3.6 million in earned media annually, it said in its blog. Vitrue came to this conclusion by d  [...]

Industry Buzz & News: 4/13/10

Ad Technologies & Vendors: Some early iPad apps deliver better ad experience than others. Online Ad Market: 1-800 Flowers attracts 78% of new customers through online channels. Google's Ari Paparo   [...]

Industry Buzz & News: 4/09/10

Online Ad Market: Apple fights rival Google on new turf. Bookmarking startup Xmarks launches ads with crowd-sourced ratings. Campaigns & Creatives: Studios   [...]

Why Is it So Hard to See Who's What In Facebook Nation?

Thanks to a wealth of tools, companies have a good idea of who their followers are on the various social networks. Now, some of these tools are attempting the crack the next mystery - figuring out what these followers actually think, like and do. Visual DNA is one example: it is getting set to roll out a service for online publishers to hel  [...]

Is Facebook's Project Titan Really the End of Email Marketing?

When Facebook unveiled its latest round of proposed changes to its privacy policies last week, email marketers were looking for additional clues about the site's so-called Project Titan, the details of which were leaked last month. Few indicators were to be found in the proposed changes, but that has not stopped email marketers from continuing to fret about the industry's demise once this mysterious service is finally rol  [...]