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Multi-channel marketing

Articles and advice about multi-channel marketing campaigns and practices that incorporate both on and offline retail channels (e.g, direct mail, point of sale, catalog, web.)

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Klout Acquires Blockboard with Eye on Local, Mobile

Klout has made its first acquisition. The company is buying Blockboard a neighborhood local and mobile app. Blockboard provides a venue through which neighbors can interact with one another. Such interactions could be reporting potholes to the city, or banding together to monitor crime. They can also post questions as well as photos of items. Klout will use Blockboar  [...]

Top News: Buying online reviews | Twitter's censorship | Apple No.1 smartphone

Mobile Marketing: Advertisers will spend $2.61 billion on mobile this year. Ecommerce: For $2 a star, an online retailer gets 5-star product reviews. Social Media:   [...]

The State of the Union Meets Crowdsourcing

Crowdsourcing is getting a place on mainstream America's map of emerging technology, thanks to a Mozilla project that is incorporating its use in President Obama’s annual state of the union address this week. Tuesday's State of the Union Address from U.S. President Barack Obama will include crowdsourced captions and subtitles provided by citizens around the world via new web tools fro  [...]

Chevy Goes After Screen Jumpers Again in Super Bowl

Chevrolet is advertising again during this year's Super Bowl, and again it will be running a complementary mobile campaign. This year, however, it is stepping up its mobile campaign with an app that will let users play games, interact with one another through Twitter and win prizes, according to the Media Decoder blog. Chevrolet will run three or fo  [...]

Online Ad Spending to Grow 20% in 2012. TV Ads Come Along for the Ride

Spending on digital ads will grow 20% this year to reach nearly $40 billion, according to eMarketer. By 2014, it expects online ad spending to reach $52.8 billion and by 2016--$62 billion. "Advertisers' comfort level with integrated marketing is greater than ever, and this is helping more advertisers—and more large brands—put a greater share of dollars online," said David Hallerman, eMarketer   [...]

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Top News: SOPA blackout | Apple's textbook push | iPad 3 launch

Legal/Regulatory: SOPA anti-piracy bill markup to resume next month, lawmaker says. Internet blackout against U.S. law fails to enlist big sites. Business Strategies: Ap  [...]

The QR Code as Secure Log-in, Courtesy of Google

More consumers might become more comfortable--or even just familiar with--QR codes if a new security option by Google gains traction. To circumvent keyloggers and security flaws on public computers, Google has introduced a new log-in that enables a QR code to gain entry to your account, WebProNews   [...]

Video Ads Get More Media Buyer Cred with Tremor-Nielsen Agreement

VideoHub, a division of Tremor Video, and Nielsen, are giving VideoHub customers access to Nielsen Online Campaign Ratings gross rating points via VideoHub for Advertisers. The collaboration gives advertisers a single metric for their gross reach – that is, the total number of people exposed to an ad--as well as effective reach. Th  [...]

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DOOH Campaigns Mesh with Social Media, Email

Domino's Pizza is taking another leap of faith with a new advertising campaign: namely, it is posting a stream of online order comments about the company on a digital billboard in New York’s Times Square uncensored, except for a screening for obscenity. (via Detroit News). Last year the company showed it was unafraid to deal with touchy - at least for the company - subjects via its advertising, such as the   [...]

How to make RSS feeds for Google+ profiles | Keep auto-scaling from breaking a mobile layout

How to Make RSS Feeds for Google+ Profiles A new app called Google Plus User Feed lets you see Google+ posts in an RSS reader, according to Lifehacker. All that is required is a Google+ user's profile ID, the Google Plus User Feed URL and the RSS reader to add it to, it says. The user’s profile ID is found in the URL - it is a long series of  [...]

USPS: See, An Online Marketing-Direct Mail Combo Does Work

Keeping up its campaign to illustrate the advantages of direct mail, the U.S. Postal Service has singled out Ohio-based branding agency Mlicki for a direct mail campaign that garnered a 10% response rate. Of greater interest to online marketers is the fact that this particular direct mail campaign was integrated with social media, a microsite   [...]

Top News: Will Google's search ad previews break the click model ? | Xoom sales still weak | Delicious purchased to become information discovery service |

Ad Technologies: Will Google's search ad previews break the click? Google begins charging for some calls from PC ads. Mobile Marketing: Jobs tries to   [...]

The Link Between Online, Offline Marketing Worth A Second Look Under USPS Proposal

The U.S. Postal Service is proposing a campaign in which it offers a refund to companies if their direct-mail advertising efforts are not successful. If it goes through with the proposal, the offer would be a chance for marketers to revisit the link between offline and online ad campaigns and how well they intersect and play off of each other. The proposed test would be called Mail Works Guarantee, The AP reports (  [...]

Top News: Vevo launches new artist-athelet web series | TV taps social media | Is blogging still relevant? | Smartphones that spy on you | More about Xoom

Online Video: Vevo fuses artists and athletes in new web series. Social Media: TV industry taps social media to keep viewers' attention. Internet Strategies: In a cutthroat world, so  [...]

A Multichannel Strategy Can Goose Catalog Sales

A client of Experian wanted to determine just how significant an impact catalogs were having on its sales. Experian analyzed the online and retail orders, attributing them to the appropriate catalog mailings. It determined that internet orders generated an additional 34 cents per book and retailer orders, an additional 64 cents per book - for a total multichannel impact of $1.99 per book, justifying catalog circulation. At one time it seemed that print catalogs were going to be relegated to t  [...]

Tuesday's Toolset Watch

Measurements & Analytics Google has added new privacy features to its analytics applications, according to a blog post by Posted by Amy Chang, director of Product Management, including a Google Enhanced Analytics Opt-out Browser Add-on. The opt-out gives users with a choice of whether information about website visits is collected by Google Analytics. It also stops da  [...]

Tuesday's Toolset Watch

Welcome to MarketingVox's latest column - Toolset Watch, which we will be running on Tuesdays to cover new and updated product launches and other items of interest, such as online tutorials. If you have a news item to submit, please send it to erika@watershed-publishing.com. HubSpot is adding email marketing to its suite of inbound marketing software. Campaigner has   [...]

Inbound Marketing Costs Less

Marketers who spend more than 50% of their lead generation budget on inbound marketing channels report a significantly lower cost per sales lead than those who spend 50% or more their budgets on outbound marketing channels, according to the "State of Inbound Marketing Report" [pdf] from internet marketing firm Hubspot. Average Cost Pe  [...]

Cross-channel Retailing Grows in Popularity

An increasing number of consumers are performing a wider variety of cross-channel retail activities,   [...]

Online Video Ads Beat Regular TV Ads

Video ads shown during full-episode online TV shows yield deeper brand impact than corresponding on-air TV ads, according to data from The Nielsen Company and Microsoft. Consumers Prefer Online Video Ads by Wide Margin The across-the-board superior performance of online video ads compared to traditional TV ads is significant,   [...]

Mobile TV Coalition Vague on Advertising Plans

A coalition of twelve local broadcasting station groups, including stations from NBCU, Fox, and ION Television, have formed a consortium to offer television content via mobile devices. The group represents 173 stations and collectively reaches 150 million people - an appealing target for advertisers. Unfortunately, it has not put forth clear cut advertising strategies yet. Speaking to Broadcasting Cable, Cox Media Group President Sandy Schwartz   [...]

Industry Buzz & News: 3/15/10

Ad Technologies: Exploring ways to build a better consumer profile. Google-funded Pixazza courts advertisers with new platform. Legal/Regulatory: U.S. to roll out major broadband pol  [...]

Industry Buzz & News: 3/12/10

Ad Technologies: Instant ads set the pace on the web. Jumptap mulling mobile ad licensing program. E-Commerce: E-tailers should act fast to comply with Colorado's  [...]

What Toyota Still Doesn't Get About Social Media

Toyota is undergoing the largest recall in its history. Not surprisingly it is scrambling to make amends with its global customer base through a multi-platform marketing campaign. More surprisingly, Toyota's efforts in this area - at least the social media component - appear to be falling flat. First a caveat though: The timing for this crisis is unfortunate for Toyota. The public is sick of any sort of corporate malfeasance - or even incompetence -  and when the economic consequences are hi  [...]

Progressive's 'Help Flo' Campaign Aims for Engagement, Brand Building

Progressive Insurance is going online to find its popular TV commercial character 'Flo the helpful insurance expert' a 'helper'. Besides holding auditions in Miami next week, the insurance company is also encouraging hopefuls to submit their auditions online at its Help Flo website. Progressive has been using 'Flo' for customer outreach and engagement online ever since she was introduced with the launch of the comp  [...]