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Industry Buzz & Snippets: 09/21/09

Ad Networks and Analytics: 10 social media strategies from top brands. Seven reasons to ramp up paid search. AdMob vies for mobile advertising network leadership. Agenci  [...]

Link between Subject Line Length, Email Clicks Weaker than Thought

Though shorter email subject lines correlate with higher open and click rates, subject-line word order and content may be just as important to email performance, according to research by Epsilon.   [...]

More Specialists Handle Custom Pubs, Big Companies Pay More

Custom publications are increasingly produced by specialty editors and designers (73%) rather than by those in communications roles, according to a study conducted by the Custom Publishing Council (CPC) in cooperation with Publications Management,   [...]

AdLeads Let Display Ad Marketers Charge Per Lead

Pontiflex has launched AdLeads, a cost-per-lead (CPL) ad marketplace for online marketers. The system enables users to run direct response or display ads -- including rich media -- on a CPL pricing model. Advertisers only pay for qualified leads, "not for clicks and impressions that might never convert," beams spokesman Leo Tignini. Marketers can also purchase bra  [...]

Gmail Creates 'Never Send it to Spam' Filter

Google's Gmail, which lets users filter emails based on certain criteria (all email from a certain address, or featuring given keywords, can be automatically archived, labeled, or deleted, for example), just added a new option to its filtering system: "Never send to spam." "Ticking this should ensure that a certain email [with defined criteria] will not be accidentally sorted into the spam folder," wrote Blogoscoped. The "Spa  [...]

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IAB Lends Helping Hand to Small Online Publishers

The Interactive Advertising Bureau (IAB) created a new membership level for small online publishers, part of an effort to help them "prevent adverse state and Federal regulation that could hinder [their] ability to sell or carry advertising." Any publisher that vends ads directly, indirectly or through a third-party network may join the IAB Small Publisher network, provided they make less than $1 million in annual revenue. The introductory rate is $500 per year. Interested publishers may   [...]

Text-Based Discounts May Spark Impulse Buys for Fashion Mag Advertisers

Hearst Magazines has added ShopText technology to a slew of its publications, including Redbook and Seventeen. ShopText enables readers to text product keywords to a number in exchange for coupons or samples. Hearst has been using the system in select titles since 2006. ShopText keywords were particularly powerful among CosmoGIRL readers. The technology is a baby step closer to text-based mobile shopping. Amazon debuted a   [...]

Online Shoppers Expect More, Retailers Get One Chance to Impress

67 percent of consumers say their expectations about the quality of their online shopping experience increased from last year. 80 percent say they would would be less likely to return to a retailer's site after a negative online shopping experience, according to an Allurent survey,   [...]

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LL Bean Number One in Customer Service in 2007

Consumers say LL Bean delivered the best customer service in all retail formats in '07, according to the third annual NRF Foundation/American Express Customer Service Survey, write  [...]

Travel Meta Search Poised to Take Off with Kayak, SideStep Merger

The merger of the two largest meta search engines in the travel industry, Kayak.com and SideStep.com, announced in December, will likely create critical mass for travel meta search, according to an analysis by Compete of usage levels and performance betwe  [...]

Holiday Online Retail: Shopper Satisfaction Down in '07

Customer satisfaction with online retail over the 2007 holiday season is down slightly from last year, according to the Holiday 2007 edition of the ForeSee Results Top 40 Online Retail Satisfaction Index, writes MarketingCharts. Aggregate satisfactio  [...]

Small Businesses Love Online, but Rely on Traditional Advertising

Most small businesses still see print Yellow Pages advertising as the most effective way to generate sales leads. Nonetheless, many are also eager to integrate effective internet options into their marketing approach, according to a new survey of 1,000 small businesses,   [...]

Dec. 10 Makes Biggest Holiday Shopping Day Yet

December 10 was the biggest online holiday shopping day so far (as of Dec. 15), with 34.9 million unique visitors to the Nielsen Online Holiday eShopping Index, outpacing Cyber Monday by 7 percent, according to Nielsen Online, reports MarketingCharts. According to Nielsen data for the week ended December 9: Vis  [...]

Cyber Monday Traffic Increases 26 Percent, Amazon Again Top Retail Site

Traffic to the Hitwise 100 Retail Index, composed of the top 100 retail websites, received 5.07 percent of all US visits on Nov. 26 (Cyber Monday) - an increase of 26 percent compared with last year's Cyber Monday, which received 4.02 percent of visits, Hitwise reported (via MarketingCharts). "Traffic to the electroni  [...]

Cyber Monday Online Retail Spending Hits Record High

Cyber Monday (Nov. 26) online spending totaled a record $733 million -- a 21 percent increase versus last year and an 84 percent jump from the average daily online spending totals in the preceding four weeks -- according to comScore, reports MarketingCharts. More than $10.7 billion has been spent online duri  [...]

Online Retailers Neglecting Basics of Customer Experience

Online retailers are neglecting the customer experience, instead focusing too much on innovation as they ignore the basics -- therefore leaving money on the table -- according to Future Now's 2007 Retail Customer Experience Study, writes MarketingCharts.   [...]

Black Friday Traffic to Online Shopping Sites Up 10% Year over Year

At-home web traffic to more than 120 representative online retailers grew 10 percent year over year on Black Friday, garnering 21.2 million unique visitors compared with 19.2 million last year, Nielsen Online reported today (pdf), reports MarketingCharts.   [...]

Video Product Tours Yield 35% Increase in Online Sales Conversion

A SellPoint, Inc. study conducted by Coremetrics found a significant increase in product purchases after online shoppers viewed audio/video tours of products, writes MarketingCharts. The study analyzed online shopping behaviors to measure the impact SellPoint's Active Produc  [...]

Black Friday Ad Site Traffic Up 52 Percent, Wal-Mart Benefiting Most

Traffic to Black Friday advertising sites is increasing earlier in '07 than in '06, with traffic up 52 percent for the week ended Nov. 10 compared with the year-earlier period, according to Hitwise, reports MarketingCharts. Among the data released: Searches on the term "black friday ads" are up 91 percent from last year and have increased 954 percent since 2005. In 2006, searches for the same term were up 452 percent compared wit  [...]

DoubleClick Performics Issues Holiday e-Commerce Trend Data

DoubleClick Performics has released indexed data illustrating online buying patterns for the holiday season as a whole and for various days of the week, including Black Friday and the "Cyber Monday phenomenon" -- a series of them, rather than a single Cyber Monday --   [...]